Low-fidelity, hand-drawn screens were created to quickly explore layout ideas and user flows. These sketches were used to build an early working prototype for user testing, allowing for rapid feedback and iteration before moving into higher-fidelity designs..

Participants completed task-based usability testing in a quiet environment using a think-aloud method. This allowed for real-time insight into user behavior, challenges, and areas for improvement.

• Users found the overall layout easy to understand and navigate, especially due to its familiarity with common app patterns
• The reserve icon was unclear and should be redesigned for better recognition
• Key actions, such as the search bar, need to be more prominent and easier to access
• Adding clear labels and structure to core pages (like reservations) would improve usability
• Visual elements like color can help make reservation time and information easier to read
• Minor layout adjustments (such as inbox) could enhance the experience, though the current structure is still functional

The final design integrates insights from client feedback, usability testing, and core design principles to create a functional and user-centered mobile app, with a familiar interface inspired by common platforms like Canvas to support intuitive navigation.